Questions about the product, whether it will fit your roaster, or anything else — please write to us. We normally reply within three working days.
Not sure it will fit your roaster?
COFFEE HAZEL needs a roaster with a chimney or exhaust duct, and the exhaust temperature at the sensor position must be below 80°C.
If you are unsure, tell us the model of your roaster and how its exhaust is arranged and we will let you know. Questions before buying are welcome.
If you are outside Japan: we currently ship within Japan only, and the unit carries Japanese radio certification only. We would still like to hear from you — knowing where the interest is helps us decide where to seek certification next.
Contact form
Thank you for your response. ✨
Thank you for writing to us. We will read your message and normally reply within three working days.
By telephone
+81 224-88-9019 (Japanese only)